Frost Advisory

Frost Advisory #761 – The Great Irony Of Our format

Our format is foundationally based on values. It attracts people that share those values, both listeners and staff. In visiting a station I often observe how we come from different places and backgrounds but we’re all in the same room at the same time because of shared values.

The great irony then is that too few stations communicate shared values and vision with their listeners. Stations are more likely to message the attributes of the music itself (positive, encouraging, uplifting) which are generic to any station playing the music than message something unique and preferable to their own brand, a more important factor in markets with multiple CCM stations.

It’s the difference between being a commodity and being a brand.

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Tommy Kramer Tip

Tommy Kramer Coaching Tip #616: The Death of Asking Questions

It seems like I’ve had to explain countless times over the years why questions – especially little rhetorical questions, like “Right?” – are ineffective today.

There was a time – about 25 or 30 years ago – when Questions were in vogue. (The “Where’s the meat?” campaign is a good example. You can look up the ads on You Tube.) It was thought then that Questions produced interest in the product.

But in today’s ten-second-attention-span world, they don’t hold water anymore.

I was asked by a GM of one of my stations about this recently. Here was my reply:

Questions are the death of radio. And the death of ads. Henrik Hagtvedt, a Ph.D marketing professor at Boston College, said, “A simple declarative statement is best. Consumers don’t want to think about it; they just want simple information that they can act on. Consumers tend to experience questions as less clear communication than a statement. Hence, they have an adverse reaction.”

So, if you’re shooting for an adverse reaction, a question will get it. But, obviously, no one should want that.

Make Statements instead. They’re stronger.

– – – – – – –
Tommy Kramer
Talent Coach
214-632-3090 (mobile)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2025 by Tommy Kramer. All rights reserved.

Frost Advisory

Frost Advisory #759 – How To Become A Market Leader, Part 3 Of 3

In the previous two Frost Advisories (here and here) I’ve shared key challenges of a station in our format becoming a market leader.

  1. Our format doesn’t inherently have the basic foundation for success that almost every other format does. Notably hits and stars.
  2. Most Christian music stations are nothing more than a commodity. While the words positive, encouraging, and uplifting are authentic benefits of the music they are inherent TO the format. In other words, any station that plays the music can be described with these words. A true brand must develop concepts that transcend the format, particularly in the markets where multiple stations play the same music.
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Tommy Kramer Tip

Tommy Kramer Coaching Tip #614: Inside-out Show Prep

In a recent coaching session, a very good air talent I work with had chosen to do a stunningly uninteresting story about sleeping better with something called “cognitive shuffling.” I’d tell you more, but the story itself was a better cure for insomnia.

This happens a lot nowadays. A posting that you think is “interesting,” or that you can think up a funny line for, makes it through your filters and gets on the air. Continue reading →

Frost Advisory

Frost Advisory #758 – How To Become A Market Leader, Part 2 of 3

On last week’s show I began with a lofty premise: “If you’re a new programmer or new to the format this maybe the most important Frost Advisory you’ll ever read.” (Do you have to use quotation marks if you’re quoting yourself?)

I went on to say that our CCM format doesn’t inherently have the basic foundation for success that almost every other format does. Notably 1) hits, and 2) stars. (I had a similar challenge when programming Smooth Jazz. We overcame that challenge to reach top 4 in Adults 25-54, thank you very much).

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