If your station is playing Christmas music I’ve got good news and bad news.
The good news is that if you do it well you’ll eliminate your station’s biggest barrier for growth – playing music that is unfamiliar to a new audience.
The bad news is new listeners don’t understand what your station is about. They don’t have your perspective. They don’t understand the relationship of Ken and Barbie on the morning show, they don’t understand who for King and Country is and why they are doing concerts at a drive-in movie theatre, they don’t understand that your station plays Christmas music every year, and they don’t understand why you’re asking for money. (I once heard a general manager insist that new listeners loved fundraisers. No, he loved fundraisers, and his perspective impacted the station’s ability to be attractive to new listeners).
Do you know why Disney cast members wear tags with their name and hometown?
Frankly, Disney knows that you don’t care where they’re from – unless you’re also from there, or from near there, or have just been there, or have always wanted to go there, or wonder how they got from there to here. Disney knows that the name tag simply begins a conversation that can begin a relationship which can change the experience. And experience is what they are all about.
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