My associate John Frost quoted this recently:

“The essence of branding and being worth consuming is that experience, not the ingredients which make it up.”

Mark Ramsey

If you’ve read any of these coaching tips, you know that I always think about what it’s like on the listener’s end of the radio first. So, here’s the coaching perspective…

Realize first that Experiences are emotional. “Right brain.” Non-analytical.

Mere information is pretty much just “left brain,” analytical. Not much emotion there. (Storytelling uses information – the Ingredients – of course, but only to reach the emotion at the core of the story that creates an Experience.)

You definitely should want your show/your station to be an experience.

So, ask yourself this: What will I do today on the air that people will remember as an experience?

Some examples:

• A contest, so someone wins something. (I once gave away $25,000 to an 8-year old girl in Honolulu. She and her family never forgot that experience.)
• A station promotion that would be fun for my whole family. (Dallas’s legendary KLTY’s Freedom Fest, for example.)
• Even just a thoughtful comment made about an artist or a song can be an experience, if you do it the right way.

John Frost had his Country station in Austin play “The Eyes of Texas” every day at noon. What could be more Texan?

In Shreveport once, I edited together a version of “Take Me Out to the Ball Game” for our minor league baseball club’s Opening Day game – with each line sung by a different little kid. (Those kids – and their parents – and the listeners – had an experience.)

My pal Johnjay Van Es (of the “Johnjay & Rich” show) with his “Love Pup” thing, which led to getting lots and lots of dogs adopted. Brilliant. And an experience to listen to.

What will you do? THINK OF SOMETHING.