In coaching young air talent, there’s always that moment when you assess what their specific gift is – that one thing that stands out about each person – and you have to find a way to broaden their vision.

That’s when the first challenge is issued – to become more consistent.  Anyone can have a good hour or a good show, but getting that to be EVERY hour, EVERY day, is “the first step up.”

Some people think the work is done with a good week, or a good month.  But that’s just scratching the surface.  Take any TV show that runs for years, and you see this challenge met.  The first episode hopefully makes people like the show, and want to see it again.  But it also sets a standard of what the viewer expects FROM the show every time they tune in. Continue reading →

A touchstone is something that serves as a conduit between two people. It connects them. I touch this end, you touch that end.

Content on the air is exactly the same – or it fails. If something you talk about is something I can identify with, or see myself doing, that “touchstone” is a winner.

So ask yourself this question: Why would you talk about something that’s only about you?

If I’m not in the picture (as a listener), you’re not going to be very successful.

– – – – – – –
Tommy Kramer
Talent Coach
214-632-3090 (iPhone)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2021 by Tommy Kramer. All rights reserved.

Momentum is defined in the dictionary as “force or speed of movement; impetus,” with these examples:

The car gained momentum going downhill.
Her career lost momentum after two unsuccessful films.

I wonder whether most radio stations understand this.  I hear “pace” often – but not necessarily any momentum.  Pace is just going faster or slower.  That’s not momentum.

Technically, it’s when one thing seamlessly flows into another.  But Content-wise, it’s also about your listeners feeling that something is going on – something that compels them to hear more of your show (or your station).  THAT’S when you have momentum.

I’ve learned a lot of ways to inject momentum into formatics, and the mechanics of how to construct and run the various elements so “the big wheel keeps on turning,” and those definitely do help turn stations around.  But momentum as a Personality, and within a show, is a deeper dive.

That’s why concentrating on pace is an incomplete thought, and focusing on ratings is always the wrong focus.  You have to create an entity that defines momentum – an inexorable forward flow – first.  Then the ratings will come.

It seems like sometimes the message is, “We’re not reinventing the wheel here.”

I always thought, “Why not?”

You could argue that the wheel is the perfect example of something that’s only stayed around as long as it has BECAUSE it’s been continually reinvented.  (Nobody’s having to stop and put a patch on an inner tube on their Mustang Mach-E these days.)

How this applies to music radio:

In the early 1950s, Todd Storz in Kansas City and Gordon McLendon in Dallas got away from what was, up until then, “block programming” or “middle of the road” music to try a new idea:  Top 40.  Wheel, meet new wheel.

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Sometimes, in an effort to seem “bigger,” we lose focus.

Here’s a question for you: If I hear your station for the first time, does it sound and feel local, or not?  (And I’m not talking about street names.  I mean things that we share with the listener, things that the listener can picture himself or herself going through, too.)

If you don’t feel local – personal – then you’re generic.  (Think generic food, as opposed to “brand name” food.  “Corn chips” don’t translate the same as “Fritos.”)

Local = emotional engagement.

Generic = who cares?

(This is a companion piece to Tip #24, “The 5 Subjects.”)

With any piece of Content, ask yourself these three questions:

1. Why is this on? “Because it’ll be funny” shouldn’t be the primary reason.  Lots of shows are fairly funny at times, but aren’t really connective or transformative.
2. Where am I going with it?  Think of an Ending FIRST, then figure out how to start it, and then how to shape it.  This doesn’t kill spontaneity; it clarifies it and cleans it up.  When you know where you’re going, you go in more of a straight line.
3. What does this mean to the listener – TODAY?  If something you say actually resonates with me, I’m more likely to come back and listen to you again.  But if it’s just generic “any day” Content, or flimsy jokes based on “click bait” postings, you’re probably not going to have much of an audience.

You earn the listener’s attention one connection at a time.

Since there are so many places to get the music now, you have to be more than just a playlist.

COMPANIONSHIP (especially in the car) is still really important.

PERSONALITY should be mandatory in EVERY daypart.

There should be “something going on” ALL the time, in every hour of the show – both “station things” and your own Content.

What you have in common with the Listener is what binds you together.  If you’re generic, you’re invisible.

The more words are used, the less the Personality stands out.  The more complicated a Promotion or Contest is, the less effective it is.

Keeping things simple from a formatic perspective should be married to keeping things as simple as possible in coaching talent, so they can perform in a way that truly resonates with the listener.

My methods, and the formatics I recommend are all about keeping it simple so there’s more “meat” in the Content – and even in the STYLE of the Content.  Our job in the coaching arena is to make it EASY to sound consistently top-notch every day.

Poisonous things can slip in – too many words in a forecast, the name of the station redundantly said again by rote at the end of a break (taking away any possibility of the First Exit that surprises the listener), goofy names for promotions that don’t tell us what the Promotion or Contest IS, reading crappy liners (that the station Imaging voice should read, if you simply must do them), etc. Guard against these.

It’s not just “Keep It Simple, Stupid.”  It’s “Keep it simple or I listen to something else.”

One of the offshoots of trying to read something on the air is that since ‘print words’ are not the way we actually talk, it erodes your authenticity.

Where I live, Louisiana, there are tons of local commercials on radio and TV, and way too many of them have the owner of the business – usually a balding guy with a golf shirt on, wearing a 32-inch belt over which hangs his 40-inch waist – telling you that he’ll give you the best deal on “America’s most popular midsize SUV luxury brand” and that his dealership is “Rated number one in customer service in a survey of repeat customers.”

Blah, blah, blah.  Words that he would never say – maybe no human would ever say – in a real conversation.  And we’re then obliged to see his wife, small children, and their dog SHOUT his name.  (Except the dog.  He barks.  He’s the best part of the spot.)

…or we hear some radio station disc jockey try to read something, and treat it like he (or she) just thought it up.

Listen:  Authenticity is self-revealing.  So is the lack of it.  If you don’t know what you’re talking about, don’t fake it.

The last two tips have questioned why music stations choose to do formal newscasts or formal weather forecasts (ski resorts and cities near volcanoes exempted). Now let’s deal with doing Traffic updates on the air…

Start by remembering that we’re living in the twenty-FIRST century.  “Here’s how we’ve always done it…” is a waste of time to even discuss.  Here’s why you don’t need to do what now passes for traffic updates:

1. You can’t compete with the Navigation System in my car (or in my phone, for that matter).
2. 99% of the time, Traffic reports are about traffic that I’m not in, and you can’t cover everyplace because the Update takes too long.

Here’s a different thought: Have a traffic update on the air be one listener reporting on one specific problem.  (“I’m Greg Blunderbuss, and here at the Fairfield ramp to I-20, there must be 30 cars backed up.”)  Maybe two people per update, different areas each time.  Whatever.  Just not a droning sea of information about someplace else.

And yes, these can still be sponsored. $