In the words of the great Constantin Stanislavski, the father of ‘method’ acting, “IF is the magic word that makes all things plausible.”

When you think “If I were in this situation…” you see yourself IN the scene, and start imagining how you’d feel and what you’d do. This changes your view of it from simple reporter to participant—a whole different ‘camera angle’.

And “If” has a great secondary use, too—replacing those phony-sounding questions that air talents constantly ask.
“Would you like to win tickets to Brad Paisley?” OF COURSE I would, Burpey the Love Spoon. Just tell me how and when.

But saying “If you’d like to win tickets to see Brad Paisley, you’ll have a chance at 7:45” makes you more concise, and it’s a better call to action when you take out the fake ‘rhetorical question’ dance.

– – – – – – –
Tommy Kramer
Talent Coach
214-632-3090 (iPhone)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2015 by Tommy Kramer. All rights reserved.

Actor Bill Murray talked recently in an interview about living in Paris for a while, and going to see a series of silent films. And how even in a movie with no words spoken, he clearly understood the plot and could feel for the characters. I think radio at its best is the other end of the seesaw. Anything we do on the air – without pictures – should be able to stand on its own merit, too, and engage people.

He also talked about how the most important thing he learned in Second City, the famous improv factory in Chicago, was to not try to be larger than the other person in the scene. Murray learned to give the other person what they needed to just settle down and be the part they were playing—to “make the other person the same size,” instead of mugging for the camera or trying to dominate the scene.

Besides guests or co-hosts, this also applies directly to phone callers. We’ve all heard “Make the caller the star.” Well, that sounds good, but a lot of talents just aren’t willing to give the caller what he or she needs. And sometimes you can give too much, and it runs off the rails because callers are real people, not trained personalities or entertainers.

So a better thought might be to just make the caller the same size as you, to take out the pressure and competition for “the moment”. The caller will either make it on his own, or there will be a place that you can save it. And remember, unlike improv, we can edit the phone call before the listener ever hears it.

Look, radio is more than just saying words or selling your “brand” (which is only a name if there’s no Value in it). Shoot for higher than that. Be someone, but also be willing to share the sandbox.

– – – – – – –
Tommy Kramer
Talent Coach
214-632-3090 (iPhone)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2015 by Tommy Kramer. All rights reserved.

We all know it’s about sharing stories on the air, if you want your show (and your station) to be more than just information and ‘plain vanilla’ breaks.

One key is to watch getting too ‘left brain’ and filling a story with so many stats, numbers, percentages and facts that it bogs down the momentum.

I constantly hear air talents referring to studies, polls, and surveys, followed by a slew of statistics. Those things live in the left side of the brain—the analytical, organizational, “accountant” side. You know, the boring side.

We want to live in the right side of the brain, the home of passion, empathy, dreams, and art.

So purposely reduce the amount of numbers and percentages. You can also frame them a different way. Instead of “60 percent of people look at a person’s waistline first,” say “Look at five people around you. Three of them stared at your stomach when they first met you.”

Yes, those are still numbers, but they’re more visual that way, and you pull me INTO it, rather than just talking about it analytically, from a distance.

There are specific ways to handle Time Lines, Weather forecasts, and Contest verbiage, too. (Call me if you need help.) You’ll be amazed at how fast being more ‘right brain’ will build a bond with your listener. Even if you’re talking about the same thing everyone else is, you’ll sound different if it’s more about colors, shapes, and feelings than it is about measurements and numbers.

Think about this: Even the poem that starts with “How do I love thee; let me count the ways…” has no numbers in it.

– – – – – – –
Tommy Kramer
Talent Coach
214-632-3090 (iPhone)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2015 by Tommy Kramer. All rights reserved.

Sports great Dan Patrick told a story on the Golf Channel’s wonderful “Feherty” show about doing the Olympics a few years ago. Patrick had a wealth of experience, but it was his first shot at the Olympics, and to his surprise, he was very nervous about it. Much to his delight, he found that he’d be paired in the nightly updates with Al Michaels, the consummate pro who had effortlessly switched from play-by-play man to Newsman during the 1989 World Series when an earthquake hit San Francisco. Patrick shared his nervousness with Michaels, and Al told him, “Look, I know you want to be great at this. But just be good, and you’ll be great by being good.”

I hear jocks every week that sound like they’re trying so hard to be great that the pressure of it just melts them down. Just recently, I told someone struggling with this “Simply pull it back a little, and stop caring so much about how you’re being perceived. If it doesn’t sound like something you’d say to me over lunch together, it’s not going to connect anyway, so let go of trying to hit a home run every time the mike opens, and just hit a single.”

This is what’s wrong with baseball now, by the way. There are so many batters trying to hit a home run every time up, and while it might result in a few more homers and runs batted in, it also usually translates to a mediocre batting average and WAY too many strikeouts. If I could coach them, I’d say “Just hit 3,000 singles and you’ll make the Hall of Fame.”

The truth is that if you’re just trying to be really good every time the mike opens, ‘great’ will happen once in a while.

– – – – – – –
Tommy Kramer
Talent Coach
214-632-3090 (iPhone)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2015 by Tommy Kramer. All rights reserved.

One of the main differences between disc jockeys and voice actors is that a lot of disc jockeys don’t know how to breathe.

Every day, you hear jocks rushingthroughlinesasfastastheycanwithoutevertakingabreathatall…then HAVING to take a big, gasping breath because they didn’t pause where they should have paused.

A lot of this comes from Program Directors not making it a priority to sound conversational. Or it can be that what you’re supposed to read is just too much to say over a song intro or when you stop down. And as I dealt with in an earlier tip, it can be that your “internal clock” is lying to you, saying that you’re taking too long, so you start talking at ‘warp speed’ when you don’t really need to.

If you think about it, radio lends itself to being stationary, but talking fast. And radio Production tends to be cut sitting down at a console, often doing one line at a time.

But in the voice-acting world, many (if not most) talents stand up, and don’t wear headphones unless they have to sync up with something.

So take the first step. Beginning today, resolve to LET yourself pause (just slightly) between thoughts, so you recapture the natural rhythm of someone in real conversation, instead of the breathless, machine gun delivery of a disc jockey speaking with his “radio voice”.

The more real you sound, the better you’re going to be on the air, and the more opportunities you’ll have to do other things as your career moves forward.

– – – – – – –
Tommy Kramer
Talent Coach
214-632-3090 (iPhone)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2015 by Tommy Kramer. All rights reserved.

My friend, mentor, partner, and harmony singer John Frost reminded me and a lot of other people the other day about a guideline from “The Wizard of Ads” – the brilliant Roy Williams: “People will be more interested in your home movies if they are in them.”

John illustrated this is in a very personal way, talking about the movie “Steel Magnolias” and how he always looked at with affection since it had been filmed in his hometown.

I had a similar experience, and still feel a tie to the old John Wayne movie “The Horse Soldiers.” It was shot near Natchitoches, Louisiana where my dad was working on the set. One day, he let me go out and watch, and I actually got to meet the great John Wayne, who shook my hand with his giant paw and said “Well, how ya doin’ there, little fella?” Honest to goodness, he sounded exactly like……John Wayne!

When you plug into people’s emotions and memories, the buy-in is immediate and strong.

So with apologies to Roy Williams, I’ve slightly changed his words to be: “Nobody wants to watch your home movies unless they’re in them.”

I don’t think this is just something to shoot for. I think it’s mandatory if you want anyone to listen to you.

– – – – – – –
Tommy Kramer
Talent Coach
214-632-3090 (iPhone)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2015 by Tommy Kramer. All rights reserved.

Seems like everyone is hell-bent on recycling listeners right now -getting them to “make an appointment” for something later in the hour, later in the show, later in the day, or later in the week.

I’ve been in radio for decades, and worked intensely not just with air talents, but also with great consultants, Arbitron and PPM savants, and marketing experts, so of course I agree that repeated listening should be something to strive for.

But the flat tire on that recycling car is that you can’t make the listener do anything. If he or she is busy, distracted, unavailable, or just not interested, that listener isn’t going to come back when you want just because you want him to. I would estimate that probably 75% of the promos and live mentions I hear seem to be about what the radio station wants the listener to do, not about the listener’s life. You might as well just say “and at 7:50, we’d like you to come cook us breakfast and shine our shoes.”

The backbone of my coaching is that we always start with the listener, THEN work back to the Control Room. It’s not what we want to talk about; it’s focusing on what the listener wants to hear about.

So while having a good strategy for increased time spent listening – or more times spent listening – is certainly important, don’t forget to keep your eye on the ball.

Here’s what you know: What you have is NOW. This break. The old saying is that “you only get one chance to make a first impression.” For our purposes, I would rephrase that thought to “you might only get this break to make any impression at all.” For the listener, it’s like going to a restaurant for the first time. If you get bad service or the food isn’t good, it’s highly unlikely that you’ll come back and eat there again.

So make this break good – really good. No coasting – EVER. No “autopilot” breaks – ever. No breaks where you know how you’re going to start, but you have no clue how you’re going to end. (Note: I have techniques I can show you that make this easy.) Do a good job of informing or entertaining this break, and chances are the listener will give you another shot. Be boring or uninspired, and you don’t deserve another shot. And all the recycling attempts in the world won’t get the listener to come back.

Every day, I hear air talent trying to do Content that’s good, but the delivery is too hurried. Or jocks will try to cram too much into a song intro, and while it does fit the time frame, it doesn’t sound real or engaging because the inflection is lost. It’s not just in music radio, though. It happens in all formats, including Talk and Sports.

Obviously, bad training (or lack of training) can cause this, but there’s more to it than that.

Here’s one of the most overlooked factors:

Everyone has an internal clock. And often, your internal clock lies to you.

You can see this outside the radio world with a simple experiment: walk up to someone, put a microphone in front of him, and tell him that he has 30 seconds to speak. Some people will take their time, sounding very real and relaxed – but talk for 50 or 60 seconds; nowhere close to 30. Other people will rush as fast as they can, and even though they have 30 seconds, they’ll race to match their internal clock, then stop after 15 or 20, gasping for air.

Great voice actors learn what real time is, rather than perceived time. Tell my friend Beau Weaver, for instance, that you need a piece of copy to be read in 26 seconds, and he’ll nail it almost every time in the first take. But unless you’ve developed that uncanny timing that a great voice actor has, you’re going to have to work on it.

The cure is a simple one: rehearse. And rehearse OUT LOUD, because it always takes longer when you enunciate clearly and inflect words audibly instead of silently.

Start with real-life Content first (books, articles, etc.) and try to stop after 10 seconds, then 30, then 60. Then take that to what you do on the air. In a short time, the difference will be dramatic, and you’ll have more “command presence” as a result.

Plus, as with many things I coach, it’s like life after sex. Once you’ve done it, you can never go back to the perspective you had before it.

On the surface, it may seem that Howard Stern on satellite, great books, popular TV shows, and your favorite local radio personality may have little or nothing in common. But they all share one thing that I believe is the key to great radio: They all are INTENSELY personal, but still universal.

Both of these factors are important.

Many Air Talents are very personal, talking about their lives, experiences, and challenges. But if the subject only means something to them – if it’s not universal enough for Listeners to feel a common bond with, a “Boy, I know what you’re talking about” emotional connection – it doesn’t work.

The flip side of the coin is the Talent who talks about ‘top of mind’ universal subjects, things that everyone goes through, but doesn’t bring a personal element – a story that leads to an opinion – to the table. So there’s no emotional bonding.

I’ve often described great radio as open-heart surgery that you perform on yourself.

Choose the right subject matter, then POUR yourself into it.

Note: I have very specific tips for how to get into sharing things about yourself. Without learning them, it’s easy to just come across as self-absorbed.

Normally, these coaching tips are for air talents, and this one does apply to your air work. But it’s primarily for MusicRadio Program Directors, simply because I don’t want Air Talents to get in trouble with their bosses over something that I said. The old “it’s easier to get forgiveness than it is permission” thing isn’t really true in this day of Corporate Programming templates and marching orders from above. Now, all too often, “This is the way we do it,” good or bad, is the way of the world. So if you’re a PD, please just take a few minutes and read this through, then take a day and let it wash over you.

No matter what you think, to the listener there are only two elements:

1. Music.
2. Things that aren’t music.

“What about our Imaging?”

Well, it’s not music, is it? Your “Imaging,” to the listener, is just a commercial for you. So when you play a song, then a recorded Imaging piece, then another song, you do not necessarily have the image of playing more music, even though the deejay didn’t say anything. In the mind of the listener, it was song, commercial for you, song.

Go retro. Before this modern template of Imaging playing every other song, the jock usually talked over the song intro, or sometimes a jingle played between songs. (People will sometimes sing your jingle. They’ll never sing your voiceover guy’s Imaging liner.) At the end of a music sweep, we stopped down, did some Content – briefly – then went into a stopset. It was perfect, IF the jocks were concise, and had something to say that informed or entertained.

“But we have things we want to promote.”

When you allow the jocks to talk more often, things can be talked about. There are more opportunities for meaningful teases to be given, for the personality of each jock to emerge, and for true forward momentum to be the first impression a person gets of your station.

“We have limited resources. Some of our jocks aren’t all that great.”

Add the word “yet.” With budget restraints, or a young or inexperienced staff, it’s tempting to not let them talk much. But that’s counterproductive, because no one can learn to ride a horse if they never get in the saddle.

There are only two elements. Play great music. And when you talk -which should be fairly often, but not lengthy – say something worth hearing.