Here’s something that should be obvious, but apparently isn’t. Work from the Listener back, not from the Control Room forward.

Example: Once, a morning team that I work with in Houston wanted to talk about American Idol auditions being held there the next day. Although they did a pretty good job of delivering the information, using the music from the show as staging, they missed the opportunity to get inside the Listener’s life and make it more visual by describing the scene in her house. (That station’s target Listener is a 28-year old female named “Jennifer,” with a husband, “Mike,” and a baby girl – two years old.)

Here’s the real deal:

It’s just before 6:00 in “Jennifer’s” house on the night before the auditions, and she’s telling her little girl and her husband that if they want dinner, they can either cook something themselves, or go get some takeout food. But they can FORGET seeing her there, because she’s going to the auditions, and if it means standing under a bridge in the rain for 12 hours, that was just tough…because that’s exactly what she’s going to do!

Describing that scene on the air, with its animation and sense of urgency, would be much more compelling than just giving the information.

Most Air Talents make the mistake of deciding what they want to do, and then projecting it toward the Listener. But it’s easy to just sound clinical or informational, and lose the opportunity to convey the visual “flavor” of that “scene” in the Listener’s life. In reality, what ALWAYS works is starting from the Listener’s perspective and working back to the Control Room, then putting that on the air.

You can never go wrong by reflecting your Listener’s life back to her (or him). It gives you a much better chance of ‘linking up’ in a right-brain way.

This is the simplest way to guarantee success with any Content you do: Prep the ending first.

Here’s why:

Suppose you have several errands to run. You need to drop some clothes off at the dry cleaners, you’ve got to mail something, and you need to go to the grocery store. So to save gas and go in more of a straight line, you plan everything so you go to the grocery store last. If you don’t, you’re going to end up with a lot of refrigerated items melting in the back seat while you’re doing the other errands.

It’s the same way with everything on the air – know where you’re GOING. Where the “destination” is. THEN, plan the beginning – how you’ll get into whatever the subject is. You’ll find that the middle pretty much takes care of itself.

Saturday Night Live is a good example. Through the years, they’ve always had talented people in the cast, but when the show was strongest, every ‘bit’ had a sense of purpose – an ending or conclusion that was solid and provided some sort of resolution at the end. When the show was at its weakest, there were still some good ideas, but they just kind of fizzled out at the end.

As you’ve heard or seen me state before, Momentum and Pace are different things. Pace is how fast you go, but Momentum is how straight a line there is between Point A and Point B.

You don’t necessarily gain Momentum by just going faster. It takes being concise, and good construction, like a great writer’s book that you can’t put down.

Recently, this came up in a dramatic way as a Talk show I work with really got it, and moved effortlessly forward by keeping a close eye on the lengths of calls.

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The great movie Director Alfred Hitchcock was once asked by a reporter, “Is it true that you said all actors are cattle?”
Hitchcock replied, “No, I did not say that all actors are cattle. I said that all actors should be treated as cattle.”

Whenever you have a guest – or a guest host – keep that in mind. If the guest or guest host is from TV, chances are that they know NOTHING about radio. They know about hair product and how to read a teleprompter, but if they knew anything about keeping a viewer around, they wouldn’t keep saying things like “after this break” or “when we return.” (I’ll dive further into this in a future tip.)  A guest, like someone who’s on “The Biggest Loser” or whatever, knows even less. They’re pretty much like ducklings, just trying to smile and not sound like amateurs.

YOU have to organize things for them.

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The National Football League is a “copycat” league. If a team succeeds by throwing 50 passes a game, the next year, every team looks for its Peyton Manning or Tom Brady.

If a mobile quarterback wins a bunch of games, everyone starts drafting a quarterback who can run in addition to pass. (I’m not talking about Tim Tebow. Note the “and PASS” part. The only target Tebow can hit consistently is the ground.)

Radio’s like that, too. Continue reading →

Thanks to my friend Randy Brown for this thought:

Often, when you select a YouTube clip, it starts with a commercial. In many instances, a message pops up in the lower right portion of the screen that says “You can skip to video in…” and then it counts down 5 – 4 – 3 – 2 – 1, then you click it to get to what you actually wanted to see in the first place.

That’s the way people think when they listen to you. You start talking, and in the listener’s head, the 5 – 4 – 3 – 2 – 1 countdown begins.

Get on into it, or the listener “clicks” mentally – or sometimes even physically – and isn’t hearing you anymore. It’s just “blah-blah-blah” noise in the background. So you want to connect the Subject to the Listener as concisely as you can.

We have to EARN EVERY SINGLE SECOND OF LISTENING that we get. You do not deserve being listened to just because your transmitter is on.

After you’ve become a successful talent, one of the most significant challenges with your show’s Content is knowing when to stop doing something.

People listen for 10 minutes – 20 if you’re lucky. Huge fans of the show will listen longer, unless they feel that it’s just rehash. Then, even they will go find something else.

So try this on for size:

[A] Whatever you do, treat it as a “one-off” break, meaning that it could stand alone. Plan to move on to something else the next break.

[B] But IF you get a decent reaction—a phone caller, for instance, or if you have a teammate on the show that might have a different “take” on it, okay, air that.

[C] Everything else on that subject now has to EARN being on. This means it has to cover NEW ground, not just repeat a point that’s already been made or give a second example of something we already heard.

Think of it like movies with sequels. Almost every time, the sequels get worse. The 4th Indiana Jones movie, the 4th Lethal Weapon movie, the additional 3 Star Wars movies, or any Jennifer Aniston movie.

It seems so easy to hear the mistakes your competitors make – the things they do that are dumb, not thought out well, phony-sounding, pukey, lame, irritating or obvious.

But for most air talents, it’s hard to hear ourselves the same way.
It’s because we know it’s us. Someone we like. Someone we root for and want to succeed.

So here’s the lesson:

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Gary Larson, the creator of The Far Side comic strip, had this great two-panel cartoon.

The first panel was titled, “What we say to dogs.” A guy scolding his dog was saying “Okay, Ginger! I’ve had it! You stay out of the garbage! Understand, Ginger? Stay out of the garbage, or else!”

The second panel was titled, “What they hear.” Same drawing – the guy pointing his finger at the dog, but the dog is hearing him say, “Blah blah GINGER blah blah blah blah blah blah blah blah GINGER blah blah blah blah blah.”

This not only applies to the Listener – you have to be talking about things that he or she CARES about – it also applies to your Air Talent. Say you’ve had a coaching session, and decided that for the next two weeks, you want the Talent to work on being concise.

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