Tommy Kramer Coaching Tip #474: Never Be Afraid To Learn More

The other night, casually watching a New York Yankees broadcast with the most excellent Michael Kay and former great pitcher David Cone, something really struck me that Cone said.

He was talking about a Yankees pitcher who had not had a good beginning last season, and made the decision to dramatically dive into the metrics that are available now – arm angle, spin rate, pitchers’ and batters’ “planes” that they pitch or swing on, etc.  He totally revitalized his career when he learned about what more spin means, rather than just speed.

Think about that.  These guys make millions of dollars, he’s done it one way his whole life, and all of a sudden, this guy makes a dramatic change.

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Frost Advisory #620 – A Programming Lesson From The Good Ole USA!

The celebration of our nation’s 246st birthday is a powerful lesson of focus, common ground, and emotion.

Over the last several decades in my other life, I’ve served as a semi-professional public address announcer for major league spring training and minor league baseball. That’s lots and lots and lots of dizzy bat races, seventh inning stretches, and National Anthem performances.

Do you know what I enjoy most? It’s when my voice is the cue for veterans and active service members to rise and be acknowledged for their sacrifice for our country. There is no applause that is louder.

What does that mean for your radio station?

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Tommy Kramer Coaching Tip #473: The First Two Goals

There are two immediate goals in radio:

1. You have a listener.  Keep him (or her) around for a while.

2. Compel that person to come back again tomorrow.

Without meeting these first two goals, NOTHING else can be accomplished.  No matter what your Strategic plans are, no matter what the Board of Directors’ monetary aims are, no matter what your “Imaging” tries to accomplish, unless you learn how to grab a listener and make that person want to listen again, you’re dead in the water.

Some questions for you:

Do you spend more time on these fundamental goals than other things in a given day?

Do you give conscious thought to who that person is that’s listening, and HOW to appeal to them?

If not, why not?  Do you just want to fail?  My brilliant friend and associate John Frost used to have a miniature billboard on his desk that read “It’s the Cume, Stupid.”

Cume builds one person at a time.

Frost Advisory #619 – The Emotional Connection To Your Brand

A recent conversation with a program director new to the format reminded me of an idea that I wished I had understood two decades ago coming from a world of mainstream radio.  

People don’t tune to your station because of what YOU are, they tune to your station because of who THEY are.

“Sometimes you have to watch somebody love something before you can love it yourself.”

Donald Miller, “Blue Like Jazz”
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Frost Advisory #617 – Things That Matter Most

In my travels I’ve found almost all discussions about programming revolve around things close to us; the music and deejays, the promotions and contests, the clocks and service elements. While these elements are important to the station’s design, they are not transformative. Why? Because those things are all about us. And the closer things are to us the more important they seem. To us.

The great brands (and stations) go beyond the nuts and bolts of design and reach into their listeners’ lives.

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Tommy Kramer Coaching Tip #470: Make Yourself the Best Candidate

One of the advantages of being a talent coach is that people tell me things they won’t even tell their boss.  My process is very personal – for a reason.  I want to help everyone I work with to be the very best they can be, so they like doing their job, and go in every day with a good attitude.

Often, I hear things like “I’d really rather be doing a team show,” “I want to move up to afternoons,” or “I want to become a Program Director.”

My answer is always, “I’ll help you get that.”  But it’s always followed by “the thing you need to do is make yourself the best candidate for that job.”

I could name hundreds of people I’ve coached who’ve realized their dreams because of that thought.  Opportunity DOESN’T just knock once.  It’ll beat the door down if you’re the one who deserves it.

Frost Advisory #616 – What’s Going To Change In The Next Ten Years?

As a follow up to this year’s Momentum, my friend Joe Paulo shared a video with every member of the newly formed Hope Media Group communicating the vision for the organization moving forward “while the ink is literally still drying on the merger.”

Joe cited the perspective of ten years ago when no one could have imagined a merger between then KSBJ-centered ministries in Houston and the WAY-FM ministries of Nashville and Colorado Springs.

While citing specific metrics the organization will be using to measure growth and impact, Joe was careful to qualify, “It’s going to be in ways that we don’t even know today because we get to create…”

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