Tommy Kramer Coaching Tip #428: The Thing About Short Breaks

In the course of a “reboot” for a station, the first tactic is often to limit the length of breaks, and/or limit how many “Content” breaks there are in the hour.

The reaction is almost always the same: the air talent gripes about being “held back” or “not being given the time I need” to do Content.

I wish every air talent had taken a creative writing course in school, and/or written a LOT of commercials.  It’s really important to learn about story construction – how to pull the listener in quickly, how a story moves from one point to another, how to be concise, and how to provide an ending that takes us somewhere, instead of just some lame “moral of the story” wrap-up or obvious punch line.

And it’s equally important to be able to fit something over a song intro, where you only have a few seconds.

The bottom line is that skill in constructing and telling a story + having time restrictions = expertise in written or spoken word.  Sounding relaxed, but being as brief as possible, can quickly make everyone ELSE sound like they can’t shut up.  That’s a huge advantage for you!

Frost Advisory #574 – If People Don’t Want To Listen No One Is Going To Stop Them

“Off air,” the TV schedule indicated. “No programming scheduled at this time” the box on the lower left read. It was 7:30 PM. Prime time, I think they call it.

I recently attended a major league baseball game where the concession stands on the third base side were all closed. If you wanted to give them your money there was no one there to take it, presumably the very reason they were there in the first place.

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Tommy Kramer Coaching Tip #427 – I Can Read Facebook Without You

No doubt about it, Content is the biggest challenge for any air talent.  RELEVANCE to the listener is the key.  Not settling for something that your listener only has a passing interest in is a huge step in making your show different from all the others.

– I can read Facebook without you.
– I can see “filler stories” on any website without you.
– I can get stories about other people, in other places, that bear no resemblance to where and how I live my life…without you.

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Frost Advisory #573 – It’s The Easiest Thing To Do, And It’s The Hardest Thing To Do Well

This one scenario defines the challenge;

It defines the challenge of the novice, and it defines the challenge of the seasoned pro.

It defines the challenge of the programmer, and it defines the challenge of the GM in supervising the programmer.

It defines the challenge of dealing with complaints, either from inside the building or from the outside our zip code. (See Frost Advisory #559 – It Needs More Salt)

It’s the easiest thing to do.

Those from another medium (whether ministry, public speaking, or TV), expect the process will be easy.

“Just do what I usually do but now do it for the radio.”

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Tommy Kramer Coaching Tip #426: A Quick Phone Call Guide

Three simple rules for great phone calls in music radio:

  1. Have a clear ending in mind.  ‘Real’ people can be entertaining… but not all that often. 😄
  2. Let the caller finish his sentence before you jump in.  If two people are both talking at the same time, it’s hard to make out what either one of them says.  You’re going to edit the call anyway, so be patient.  That makes for good audio.  (If you’re taking live calls, that’s like rolling a grenade into the room.)
  3. Remember that to the listener, it’s a conversation.  But to us, it’s a sound bite.  Do a nice, compact setup (or reset), hit the call, take the “out.”

Frost Advisory #572 – If Our Format Can Be Life-changing, Why Are Our Stations So Ordinary? Part Three

If you’ve been following this storyline the last couple of weeks (Part 1, Part 2) you know I’ve brought up an idea that I believe is transformative for our format.

Let me review for those just tuning in.

If all stations begin with the same general stack of tools (music, deejays, etc.), why are most stations in our format ordinary while only a few are transformational?

We radio folks are somewhat good at thinking about WHAT we do but far less good in thinking WHY we do it. Perhaps we should ask…

“What do we want our listeners to say when they listen?”

What if we design those elements with intentionality, understanding that our stations have the potential to be transformational?

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Tommy Kramer Coaching Tip #425: The Condensed Version

My friend and associate John Frost says I’m the only one he knows who can talk for an hour about editing, so I’ll try to keep this short: Keep things short.

Condense.  The fewer words you can use, the easier it is to follow.  You don’t have to feel restricted, but as you put a break together, throw out words that aren’t really necessary.  That makes what you leave in stand out more.

Think about it; very few long quotes ever get cited by anyone.  It’s usually the short, most direct one that gets remembered and repeated.

Note for Talk Radio: this does apply.  It’s amazing how short, impactful sentences get the best response.  Longer, wordier diatribes tend to get more placid response… or the same person who called yesterday with the same type of comment he’s making today.  Three short sentences get better reaction than one sentence three times as long.

Frost Advisory #571 – If Our Format Can Be Life-changing, Why Are Our Stations So Ordinary? Part Two

On last week’s show I asked… so if radio stations in our format all begin with the same general stack of tools (music, deejays, etc.), why are most stations ordinary while only a few are transformational?

Last week I shared how my friend Joe Battaglia and I partnered with Ken Blanchard, author of the best-selling “One Minute Manager” series, to develop the national radio campaign for “Lead Like Jesus.” As we brainstormed ideas, Ken shared his experience of training the ballpark staff of the Padres’ Petco Park in San Diego.

They began with the end in mind:

What do we want fans to say when they are leaving the ballpark?

After several hours of discussion, it was transformed to this specific idea…

“I want to come back and I want to bring a friend.”

That one sentence crystalized their definition of success. The staff then went to work on creating a ballpark experience that could influence the conversation toward that response.

We radio folks are somewhat good at thinking about WHAT we do but far less good in thinking WHY we do it. Perhaps we should ask…

“What do we want our listeners to say when they listen?”

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Tommy Kramer Coaching Tip #424: Two Questions to Ask Yourself

I don’t like asking questions, but here are two that you should ask yourself, whether you’re an air talent, Programmer, or GM:

  1. What do you have that I can’t get everywhere else?
    In the current era of “cookie cutter” formats, this is crucial.  If all you are is a corporate playlist and people reading liners and crap from the internet, the answer to that question is “nothing.”
  2. What do you have that I can’t get ANYWHERE else?
    And remember, it has to be relevant.  Just being “different” isn’t enough.

The answers to these two questions will decide your future.  There are too many entertainment alternatives available today for you to expect people to waste their time listening to boring radio.  Do SOMETHING… rather than do nothing.

Frost Advisory #570 – If Our Format Can Be Life-changing, Why Are Our Stations So Ordinary?

Every Christian music radio station starts with the same set of tools. There is a stack of tunes, access to a varied list of air talent, some highly trained and some just sticking their heads out of the egg, a laundry list of promotions, and marketing resources ranging from billboards and bumper stickers all over town to your city’s best-kept secret.

So, if we all start with the same set of tools, what makes some stations ordinary while others are transformational?

In my almost 50 years of broadcasting (hey, I started when I was a wee little child) one of the things that has made our format my all-time favorite to program is that every day it has the potential to be transformational. We certainly know that is true from a spiritual perspective in the remarkable music we play and the messages that are crafted to touch the soul, but there is another way our format can be transformational.

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