Frost Advisory #473 – Bring Your Best

They say it is easy to parent someone else’s kids. It’s not so easy to parent your own.

It’s a great privilege for me to be inside many of the most successful stations in the country throughout the year. One of my favorite sessions to do is what I call “Bring your Best” where we order Whataburgers and Yoo-hoos for the entire air staff and bring them together for one huge coaching session.

Sure, it’s a little awkward at first, (after all, no songwriter wants to hear you didn’t like his new song), but I’ve found it quickly transforms into a team of like-minded people working together on their craft. Frankly, some of the best times of our lives have been when we’re a part of a team effort for a singular purpose.

Continue reading

Tommy Kramer Coaching Tip #326 – Where’s the Benefit?

Stations that are only an assemblage of “Attributes” are just ducks quacking into a strong wind.  You’ve heard these so-called “Positioning” claims: “50-Minute Music Hours,” “12 in a Row,” “Commercial-free hours,” etc.

What programmers fail to realize is that there’s no real Benefit to any of these claims, because we all know that at some point, we’re going to pay for these with an incomprehensibly long clot of commercials.  And “commercial-free” isn’t true anyway if you run promos or recorded liners between songs, because SURPRISE!… those are thought of as COMMERCIALS for you.
Continue reading

Frost Advisory #472 – How To Get A 100 Share: A Programming Lesson From The Weather Channel

I don’t mean to brag but… I once had a 64 share. I was the young, long-haired afternoon disc jockey on the Big Station in West Texas that had about 2/3 of all cows, chickens, and tumbleweeds listening.

To be honest, we didn’t have a lot of competition and we had the franchise elements – a huge 5,000 watt signal, Paul Harvey news, the farm report, and, e-gad, high school football.

In Florida where I live everyone is watching the Weather Channel. In bars, restaurants, in the next-door neighbors’ sun porch, Jim Cantore and Stephanie Abrams are more recognizable than the governor. (Is it still Jeb Bush?)

There is a lesson here.

Continue reading

Tommy Kramer Coaching Tip #325 – The Conversation

Several times in these tips, I’ve referred to being on the air as like having a conversation with a friend.  But of course, someone who’s just tuning into your show for the first time isn’t a friend – yet.

So if you want to pull that person toward you, follow these two guidelines religiously:

1. Never go so fast that you lose being conversational.

And…

2. Never let the conversation go longer than it should.

It’s pretty obvious that people are tired of fast-talking deejays (particularly in the voice-tracking arena) who don’t sound engaged with us at all.  And in coaching somewhere over 1700 people over the years, I’d guess that maybe – MAYBE – one percent of them have a good sense of “how much is too much.”  (Hint: “too much” = a lot less than you might think.)

Frost Advisory #471 – Our Biggest Mistake

It’s our biggest mistake. It is also our greatest opportunity.

“We’re attracted to art when it stands for something we believe in, shows us a reflection of our own values, gives us a glimpse of our own inner face.”

Roy Williams

We have unwittingly created a format that is disconnected from the world outside the radio station’s windows. We are a sports station that doesn’t root with the fans going to the game. We are an alternative rock station that doesn’t reflect the latest craze, the clubs and the crazies. We’re a country station that doesn’t sing about girls and guys and guitars.

Continue reading

Tommy Kramer Coaching Tip #324 – The 2 Fastest Ways to Lose the Listener

There are two things that will make someone tune OUT fast:

1. Playing a song he or she doesn’t like.

This is why you should definitely want to do music research.  The charts don’t say it all, because they’re too general.  And what the label reps say is sometimes just a “quacking” noise.

My dear friend Randy Brown, an excellent programmer, put it best when he was accosted by a label rep for not playing a certain song.  When Randy told him he didn’t think it fit his station, the rep said, “It’s just one song.”  To which Randy replied, “Yes, but when it’s playing, it’s the ONLY song.”
Continue reading

Frost Advisory #470 – What Kind Of Show Is It?

I have a friend named Andy. (Not his real name). He is a disc jockey.

He does disc jockey things. You know, “This Day in History.” Trivia. Shows about favorite pizza. Where the sports teams are playing tonight.

Basically, Andy does the bag of tricks from his previous station. And the one before that. Because of that Andy doesn’t have to work very hard on his show. It sort of does itself.

The problem is our listeners don’t listen to us for that. His content not only DOESN’T add value (the very purpose of content), it is actually an interruption in meeting the expectation of the listeners.

We had to help Andy change the way he thought about his show.

Continue reading

Tommy Kramer Coaching Tip #323 – Kick Out “Kicker” Stories

The main challenge in bringing great Content to the table each day is that it takes a little work – something that it seems like the vast majority of air talents now see as more of a nuisance than anything else.

So what we get a lot of the time is the “kicker” story – one of those supposedly “amusing” stories like the “stupid criminal of the day” tripe, or innocuous, space-filling items like one I saw the day of this writing, “What your crush on Keanu Reeves actually means, according to science.”

This is the lamest form of show prep.  Here’s why:
Continue reading

Frost Advisory #469 – Keep The Conversation Going: A Lesson From Facebook

“Your July memories” pops up on my Facebook timeline.

“One year ago” pops up. Then “5 years ago.” Then “two months ago last Thursday.”

In radio we call this “recycling.” In social media vernacular it’s about keeping the conversation going. Facebook is all about engagement, so they create prefabricated milestones designed to prompt you to engage.

What do we want them to say?

Continue reading

Tommy Kramer Tip #322 – What You Can Learn from Star Wars

There are many things to learn from great movies, TV shows, and books – all excellent examples of storytelling.  And one of the simplest lessons came from the very first Star Wars movie (and continues today): the FIRST LINE sets the stage…

“A long time ago in a galaxy far, far away.”

Bam!  In ONE line, you’ve justified everything that follows.  And of course, each movie in the franchise then has the “crawl” that explains what’s happening at the precise time of that episode.
Continue reading