Tag Archives: radio

Tommy Kramer Tip #169 – Being yourself…unless…

We hear it all the time.  “Be yourself on the air.”

Being yourself IS what you want to be, UNLESS your natural “self” is too exuberant for the intimacy of radio.

Loud talkers, for instance.  Those jocks that seem to SHOUT everything.  Over the course of coaching somewhere around 1700 people, I’ve dealt with a lot of these foghorn types, usually old Top 40 jocks who make “announcements” or “present” things.  And they always say the same thing when I point this out:  “But that’s just the way I talk.”  (Actually, they say “BUT THAT’S JUST THE WAY I TALK.”)

Well if that’s true, you’ll need to change.

To become a great talent, you need to fully understand, master, and be able to control your “instrument” – your voice.

When you SHOUT at me on the air, you’re forgetting that I can hit a button and turn you OFF.  And believe me, I will.

If you need to get loud to express excitement or outrage, back off the mic a few inches, even turn your head away from it.  That way, I still get the Emotion, but I also still have functioning eardrums.

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Tommy Kramer
Talent Coach
214-632-3090 (iPhone)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2016 by Tommy Kramer. All rights reserved.

The Future Comes To Those Who Make It

“The best way to predict the future is to create it.”
~Abraham Lincoln

When you’re walking along the beach, early in the morning, everything past the waves on the beach is invisible.  You know there’s an ocean out there, but due to the fog bank, you can’t see it.  Just like you know there’s a future out there, but you can’t see it.

This is where so many visions fail.  The people involved can’t see past the fog bank, so they avoid anything about the future, missing the people on the small fishing boat and the ocean liner carrying passengers to far away places.  There’s a critical shortage of the Christopher Columbuses, John Glenns and Elon Musks who saw a future and made it happen.

Some of this is a simple vision block, we tell ourselves we don’t have a vision and so concentrate on the tactics that wind up taking us nowhere.  But some of it is also because we’re so tactically oriented that we don’t take the time to dream.  We think we have to be in a state of constant busyness – and you know what they say about a body in motion staying in motion.

Finally, there are those who think that planning gets in the way of a grander scheme to which we’re only a part of.  There’s an almost Biblical ban on strategy because it could get in God’s way.  I could be wrong, but I subscribe to what a famous dreamer, Galileo once said, “I do not feel obliged to believe that the same God who endowed us with sense, intellect and reason intended for us to forgo their use.”

The perfect way to predict the future is to create it.  There’s a wonderfully simplistic, strategic sense to that, Abe.

 

 

Tommy Kramer Tip #167 – What You SHOULD Want Out of Phone Calls

One of the things I get asked about a lot is phone calls.  Some PDs think that putting a lot of phone calls on the air is the whole point; that putting people who’ve never had any sort of training in mass communication, speech, acting, or writing will somehow be better than an air talent who’s had years of experience and doesn’t ramble on about insignificant details when he or she is telling a story.

It’s not that I don’t like callers being on the air; I’ve done shows that were extremely phone-intensive.  But you have to have a sense of what the real point is.  So think of it this way:

You don’t want to take phone calls.  You want to take verbal photographs from people.  If what’s being said doesn’t make you see something, or imagine in your mind what it would be like to be in that person’s shoes, it’s not worth airing.

And let me clarify that you want snapshots, not movies.  Every second that you let a caller continue to talk, you face being driven off a cliff.  If possible, record and EDIT every call.  In a Talk format, be prepared to simply cut off a caller, then go on to make your point, or hit the button to go to the next thing.

Whenever I tell a group of people this stuff, someone says “But won’t that sound rude?”

No. What’s rude is subjecting the Listener to a boring, information-driven call that seems ten times longer than it actually is.  Frankly, the listener deserves better than that.

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Tommy Kramer
Talent Coach
214-632-3090 (iPhone)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2016 by Tommy Kramer. All rights reserved.

 

 

Unsinkable Radio

“If you look in your dictionary you will find: Titans – A race of people vainly striving to overcome the forces of nature. Could anything be more unfortunate than such a name, anything more significant?”
~Arthur Rostron, Captain of the rescue ship Carpathia


This photograph is believed to be the last for the HMS Titanic, before it sank.

Everyone bragged on the Titanic in its time.  It was too large to fail, it was unsinkable, and it was unthinkable that disaster could strike them.  All those rich people would not have scrambled for tickets on the Titanic if they knew it was going to sink.

Sorry, but this still reminds me a little of radio as we vainly strive to overcome our own forces of nature.  I am told almost daily that radio is in great shape and always will be.  But actually, I can’t stop, because I remember history.

I am not anti-radio, and understand what it has done for me, but I can’t accept that everything will be as it was.

Change is inevitable, a part of life.  The radio industry is changing and won’t be the same tomorrow as it was yesterday.

The days of radio, television and print as the dominant media are ending, and the era of audio, video, digital and social have begun.

Toward the end of the Titanic’s cruise there were several things that were missed or neglected.  Had they acted on any of them the ship’s name “Titanic”  wouldn’t mean anything to us.  I’m wondering if we’re not seeing the signs and ignoring them, and are headed to a similar end?

Don’t fear change, embrace it!  Make change happen, don’t wait for it to happen.

Tommy Kramer Tip #166 – Character vs. Caricature

“Look at how she treats me…” immediately followed by the guy who said it laughing at his own remark.

That’s what I heard an air talent do the other day on a team show that I was listening to.

Sometimes in coaching, I ask a talent “what were you trying to do there?”  What that question really means is something I really don’t want to print. : )

Besides the fact that this line was just a useless, extraneous remark, when you point something out like that guy did, it only gives off the vibe that you really didn’t like it – or even worse, that you’re just trying to draw attention back to yourself.

Don’t “explain” it or comment on how you’re “mock”-being-taken-advantage-of.  Just let it sit.  People will like you more.  When you over-act (or overreact), you become a caricature instead of a character.

If I’d been that guy’s partner, we would have had a serious talk after we got off the air about his killing the moment.

Sometimes it’s the little, tiny things that make or break that connection with the listener.

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Tommy Kramer
Talent Coach
214-632-3090 (iPhone)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2016 by Tommy Kramer. All rights reserved.

Tommy Kramer Tip #165 – Becoming a Beginner Again

Beau Weaver is an excellent Voice Actor in Los Angeles.  I’ve worked with Beau on and off ever since we first met as radio babies decades ago, and his transition from being a great disc jockey to succeeding in the voiceover universe has been inspiring.

At a seminar we did together in L.A. a few years ago, one of the things that Beau said to a roomful of radio people who were looking to move into the voiceover arena was “Sometimes you have to be willing to become a beginner again.”

As this is being written, I’ve just finished listening to an aircheck from a jock who always answers comments from his Program Director with “I’ve been at this for 25 years,” a defensive mechanism that’s keeping him from learning.  To put it gently, I fear that his situation will not end well.

At key times in your career, you have to be willing to become a beginner again.  Unless they’re making another Jurassic Park movie, no one is looking to hire dinosaurs.

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Tommy Kramer
Talent Coach
214-632-3090 (iPhone)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2016 by Tommy Kramer. All rights reserved.

Now Turn Right

“True leadership lies in guiding others to success. In ensuring that everyone is performing at their best, doing the work they are pledged to do and doing it well.”
~Bill Owens

It’s hard to remember the days of paper maps, and going into a new town, driving while trying to figure out where you are.  Just one of the reasons I love the navigation system in my Z4 as it “guides” me to places I haven’t been before.

Being that it’s a German car, the Nav voice is very specific and precise.  “Turn right in one mile… now turn right.”  I’ve been given the instructions and you can hear a subtle edge in her voice that I’d better do it.

But it’s more than being ordered around by a disembodied female voice, if you look on the screen you can see a place for instructions, and a map to give me context.  What would it be like if the voice just ordered us around without the ability to glance at the map for that important context?  She doesn’t tell me after I turn right I’ll have to immediately turn left, but the map does provide that context.

Somehow, being me, this reminded me of my early days as a Program Director.  I was much more apt to tell people what to do without providing any kind of context… the why.

Naturally, without the context, I wound up getting precisely what I’d asked for from the other person’s perspective.  I’d often be frustrated that I didn’t get the result I wanted.  Now I realize that without the context, I was asking people to read my mind… and that wasn’t a part of their job description.

My problem was that I was still managing, not leading.

A leader knows his or her role is one of people, not activities, and can’t afford to ignore the context.  No one will automatically understand and you’ll be frustrated.  Plus, the individual will never understand how their role connects to the bigger picture and the “why” for what they’re supposed to do.  Instead of a team of motivated and challenged people, you’ll eventually earn a group of frustrated, unmotivated, unskilled robots who are waiting for you to do everything.

Believe me, one way is much more productive and fun than the other.

Tommy Kramer Tip #164 – Information and Details = Ugh

The words “information” and “details” are poisonous words.  You should try to avoid them.

If you’re a regular follower of my tips, you know that “left brain” thoughts or words don’t really click with the listener as much as “right brain” stuff.

For the uninitiated, the left brain is about order, reason, math, numbers, percentages.  The right brain is where emotion, art, creativity and allegiance all live.

When you say something like “Find the details on our website” or “Go to my Facebook page for more information,” what people HEAR is “There’s a bunch of crap in a really tiny font that you can go read.”

What you SHOULD say is something like “Find out more on my Facebook page” or “Everything you need to know is at khip.com” instead.

You’re talking to a PERSON, not a robot getting information.

ALWAYS live in the right brain.  “A juicy steak” is better than just “a 14-ounce rib-eye.”  You want to paint PICTURES with words, not numbers or lists.

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Tommy Kramer
Talent Coach
214-632-3090 (iPhone)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2016 by Tommy Kramer. All rights reserved.

You See What You Want To see

“There are no facts, only interpretations.”
~Friedrich Nietzsche


I’ve been deeply involved with exploration into the Millennial generation for the past 18 months, and it’s an interesting venture.

No matter what we find in the research, there are people that are going to see the group as slackers, entitled, living with mom and dad, and even the generation that will destroy America.

The truth is that Millennials are an exciting generation that will bring huge, important changes to society that are good, as well as their own “lens” on life.  I was at a meeting with some interns last week, and I left the meeting feeling very optimistic and excited to see what the future holds with these talented people.

But, no matter what research we present, or how many Millennials they talk to, some people will only see them through the lens of their own interpretation or perspective.  They aren’t able to see the potential good, only the negative image portrayed by the media.  Some of those who are unable to change their interpretations will miss an opportunity to build a sustainable media palate that appeals to Millennials, and will wind up fading away with the boomer generation.

Whether you are a small, single station in the Midwest, or a larger broadcast organization on the West Coast, or yes… a Network, you’re going to be impacted by the Millennials, a generation significantly larger than the boomers.  Simple facts of life – like nobody gets out alive – means that things are going to change.  Every day, 10,000 baby boomers file for Social Security.  It’s inevitable.

But it’s not “bad.”  Do your own investigation of the generation, talk with them and really listen, understand how they’re different, and how they’re not.  Embrace the change, and ask for their help in navigating through the changes.  Don’t just sit there complaining while the juggernaut gets closer and closer, and finally runs right over you.

 

 

Tommy Kramer Tip #163 – Fun Grows out of Relevance

The future of radio – no matter how it’s delivered – is going to be about Personalities.  Air Talent that seems like your best, most entertaining friend; that person that always finds just the right word to describe something that we’re both going through or thinking about.

But radio isn’t the Chuckle Shack.  We’re not standup comedians, and shouldn’t really want to seem like that, anyway.  You just want to be that one person that always gets invited to the party because you’ll be interesting and amusing, and make the person who’s hosting the party look good for inviting you.

Here’s the way it works:

Job One is to only talk about things that are relevant and top-of-mind to the listener.  Once you’re zeroed in on “narrow focusing” your Content to that degree, Fun grows out of that.

But there’s a difference between being perceived as fun versus seeming like someone “trying to be funny”.  I think that the very core of “trying to be funny” is when you take something that ISN’T relevant and attempt to make it entertaining.

You have to CHOOSE.  One way leads to tremendous, never-ending growth.  The other leads to actually having to WORK for a living.  Ewww.

Work joyfully on getting better.  If you hit a wall, get a coach.

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Tommy Kramer
Talent Coach
214-632-3090 (iPhone)
e-mail: coachtommykramer@gmail.com
Member, Texas Radio Hall of Fame
© 2016 by Tommy Kramer. All rights reserved.